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I have setup a mail merge using word and followed the step by step wizard but once it gets to the final stage to send the mail merge as an email, it doesn’t send or connect to Outlook. I have tried sending as Plain text and attachment and it sends but doesn’t send as HTML format email which is what I need. First of all, please check whether you followed the correct steps to use mail merge.

For your reference:. And you should make sure you have signed in Word and Outlook with the same Office account. If the issue persists, may I know if there is any error message? Since you mentioned you have tried sending as Plain text and attachment, may I know if you sent the mail via Outlook? If so, you should be able to change the format under Format Text tab.

If I misunderstand anything, please correct me. And please let me know whether you can send email using Outlook without issue. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback.

Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Hi Jummy, First of all, please check whether you followed the correct steps to use mail merge. Regards, Carlos. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. Hi Carlos, Thanks, I followed the right steps. My Word and Outlook is logged in with the same account. In reply to A. User’s post on June 19, Hi JummyOguns, Thanks for your feedback. I have tested it from my side and HTML option does work. To help you investigate the issue, please try the suggestions below to see the result: 1. Make sure that you use the same version of Outlook and Word.

If you are using Outlook , you must use Word Run Word and Outlook in safe mode to disable add-ins because add-ins may affect this feature. You may try running the Mail Merge while working in the Clean Boot mode on your computer. Clean Boot mode would disable all the non-Microsoft applications which could also be one of the reasons for the issue with Mail Merge using HTML not working.

To better understand your situation, please confirm the information below: 1. Capture a screenshot of your Office product name and version according to this article: What version of Office am I using?

Make sure that you have updated your Office to the latest version. What does your email message include? Common text or something else? Does this issue happen all the time? Do you install Office bit or bit? Provide the steps you send mail merge, if necessary, please record a video to send us in Private Message.

Best Regards, Gloria. Have you tried the suggestions I mentioned above? Please have a try and let us know the result. This site in other languages x.



Microsoft outlook 2016 mail merge free –

Next, sign in to your Gmail account and open the Compose window. Click the Start Mail Merge button under the Mailings tab. A mail merge is an automated process of creating personalized mass emails by using data from a spreadsheet or database file. Click Options. Some of the described features and support for domain enviroment are available in advanced version of the utility only. Choose OK to insert the merge field.


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